Bank of America Bank Account Or Service Complaint

Bank of America Bank account or service department,

Savings account Account opening, closing, or management New Jersey

I opened a Bank of America account with my mother and after reviewing the account it was closed. I deposited $600.00 into the account on the day we opened it. There were - different deposits. A cash and check deposit - for $300.00 each. After we were told the account was closed the bank sent us a $300.00 cashiers check. Confused as to why they would not give us a $600.00 check we called bank of america 's service center and they told us to go to the bank in person. When we arrived they said they could not refund the check we cashed without a bank statement from the bank the check was from. We came a 3rd time and brought each document they asked for and said that we should call the service center. The banker called and said there was nothing they could do. So she asked for a supervisor but was put on hold for over 1 hr and nothing. Very frustrated that my money is being held illegally.