Wells Fargo & Company Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Wells Fargo & Company Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker South Carolina

Applied for refinance on home with Wells Fargo. After two months and $600.00 later on my closing date, I was told I did not meet the requirements for a HARP loan. They knew this within the first five minutes of the first call to them. My credit score was - points to low to even be considered for a HARP refinance loan. Yet, the had me faxing, running up to the bank, copying and sending, emailing etc. for two months leading me to think I would be approved. I feel I was taken advantage of and scammed of my $600.00 thru unethical practices they have going on.

Wells Fargo & Company customer in South Carolina
Sep 29, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with monetary relief

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