The Western Union Company Money Transfers Complaint

International money transfer Money was not available when promised

The Western Union Company Money transfers department,

International money transfer Money was not available when promised Florida

On - in -, Florida, I gave Western Union $330.00 to transfer to my wife in - -, -. I provided detailed information and identification documents on myself ( transmitter ) and my wife ( receiver ) .Today is -/-/- and Western Union has not delivered the funds or reimbursed me in spite of numerous phone calls and requests on my part. I have sent money to my wife and daughter through Western Union many times before with no problems.Their contract states that I have a right to a refund within 10 days, but they refuse to return the money. Western Union has caused my wife and daughter financial harm.

The Western Union Company customer in Florida
Sep 23, 2016

* Source: CFPB Complaint Database

The Western Union Company response to complaint:
Closed with explanation

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