Regions Financial Corporation Credit Card Complaint

Regions Financial Corporation Credit card department,

Billing statement Florida

I have not been consistently receiving my credit card statements from Regions Bank. I have received the following statements in 2016 : - - 2016, - 2016, - 2016, - 2016. The only time I have received statements after the - 2016 statement is when I called Regions to complain. I would get the next months statement and then no statements after until I called. Regions continually said they were mailed to my current address and verified with me my address. Finally someone at Regions ( - - ) discovered my statements were being mailed to an address I used a long time ago. In fact I have moved twice since using that address. The problem was in Regions system as I had not authorized that my statements go back to that address. I also can not sign up to view my account online as Regions has a problem with the online system. The online system will not let credit card only customers to sign up for an account. My identity could be potentially compromised due to Regions error in sending my statements to a wrong address. Also I think Regions should refund me any late fees for the months I did not receive a statement and provide me a copy of all of my 2016 statements and where they were mailed too.