Wells Fargo & Company Credit Card Complaint

Unsolicited issuance of credit card

Wells Fargo & Company Credit card department,

Unsolicited issuance of credit card California

On - -, 2016, I received unsolicited credit cards in the names of my husband ( - - - and myself ( - - - -. NOT an application, but - actual credit cards. The envelope included NO information as to terms ( interest rate, annual fee, etc. ), just the - cards. I have my vehicle loan through Wells Fargo, and also investments with Wells Fargo. However, I carefully went through my credit files and I have NEVER had, nor requested, a Wells Fargo Credit card. I emphasize that I received these cards well after the fraudulent actions of Wells Fargo came to light. Thank you.

Wells Fargo & Company customer in California
Sep 21, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints2/20165/20167/20169/201610/201611/201612/20161/20172/20174/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyUnsolicited issuance of credit card80.8%11.5%3.8%3.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnsolicited issuance of credit card0.1%22.2%5.4%1.9%0.8%11.4%57.8%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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