Wells Fargo & Company Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

Wells Fargo & Company Mortgage department,

Other mortgage Loan modification,collection,foreclosure California

We have attempted to apply for a loan modification from Wells Fargo 5 times. We have a Wachovia pick-a-pay mortgage. Most recently, following the loss of my husband 's job, we submitted modification paperwork. The online HAMP calculator indicated we should have been given a modification but WF declined us again. We are several payments behind but have been making regular monthly payments. They have now written to us saying they will accelerate foreclosure against the property. We believe that the modification was turned down incorrectly and that the bank is deliberately declining to help us.

Wells Fargo & Company customer in California
Sep 19, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo & Company handled their complaint

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