Specialized Loan Servicing LLC Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Specialized Loan Servicing LLC Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure New Jersey

I provided an updated profit & loss statement to SLS via fax number - and email address -- on -/-/2016, -/-/2016 and -/-/2016. I also confirmed with a SLS representative via phone that they were in receipt of the enclosed updated profit & loss statement that show my gross monthly income as follows from -/-/2016 thru -/-/2016. Gross Receipts - TOTAL INCOME - Expenses TOTAL E-PENSES - Net Profit / Loss TOTAL INCOME : - - TOTAL E-PENSES : - = TOTAL MONTHLY NET PROFIT : - Specialized Loan Servicing ( SLS ) violated loss mitigation procedures. SLS knowingly miscalculated my monthly income after being provided with updated financial information via email, phone and fax. SLS used the wrong profit & loss statement. SLS is concealing the fact they had my updated information prior to making a loan modification determination. SLS also ignored my letter of Notice of Error and Requests for Information which was sent via email and fax on -/-/2016.

Specialized Loan Servicing LLC customer in New Jersey
Sep 20, 2016

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

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