Select Portfolio Servicing, Inc Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Select Portfolio Servicing, Inc Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Florida

Our mortgage company Select Portfolio Servicing is horrible at helping their clients save their homes. We have been fighting with them since -/-/- to save our home. We have tried everything from modification requests, bankruptcy, repayment plans and we have been turned down on everyone request. -/-/- we had $20000.00 to put towards our arrearages and SPS denied us any kind of modification. We have talked to so many different agents and got different answers to the same questions. One agent would say yes you can and the next would say it 's too late after all the paperwork was done. They need to be retrained so the left hand knows what the right hand is doing. We are now working with an HUD counseling agent who gave us this website because she agrees that we have been given the run around and with our income and the money we HAD to put towards our arrearages that we should have been given a modification plan. We would like an investigation done on their practices because we are not the only ones that have been denied or are having the same problem.

Select Portfolio Servicing, Inc customer in Florida
Sep 19, 2016

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with explanation

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