Capital Accounts, LLC Debt Collection Complaint

Other (i.e. phone, health club, etc.) Disclosure verification of debt right to dispute notice not received

Capital Accounts, LLC Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Right to dispute notice not received New York

I was sent to collection for a vet bill. I never had the opportunity to resolve the debt as it was sent to the incorrect address. After noticing it on my credit report I contacted the debt collection agency for - reasons. 1 is the amount is incorrect and 2 I had made a payment towards this bill. I have a copy of the original bill which was $420.00. I was put into collection for $660.00. I requested several times for a breakdown of this difference in the amount owed. I never received the breakdown. I was told to allow at least - weeks to receive it as they have to receive it from the original creditor. I was also told if they do not receive it within 30 days the debt would legally have to be cancelled. I attempted to contact the debt collector again the last 2 days and they will not take my call. I am very upset over this as the amount being reported is wrong and my payment I made is not being reported as well. It has been well over 30 days. The original creditor is - - Hospital. The collection agency is Capital accounts ... .acct # - -.

Capital Accounts, LLC customer in New York
Sep 17, 2016

* Source: CFPB Complaint Database

Capital Accounts, LLC response to complaint:
Closed with explanation

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