Bank of America Bank Account Or Service Complaint

Bank of America Bank account or service department,

Savings account Account opening, closing, or management Arizona

On -/-/2016 at - I spoke with a representative at Bank of America regarding a charge on my savings account she then informed me that -/-/2016 I was given a courtesy - month $5.00 fee waiver as my account had change that I will be charged a monthly service fee of $5.00 if I did not transfer $25.00 every month or maintain a minimum balance of $300.00 in my account. -/-/2016 I did contact Bank of America to inquire of a charge on my savings account I was informed that if I conducted more than - transactions within a billing statement I would be charged a service fee. I was not told at that time that my account will be getting a six-month waiver fee as my account would start being charged $5.00 a monthly service fee if I did not again transfer $25.00 to my savings account from my checking or maintain a minimum balance of $300.00 in my checking account. On -/-/2016 I went ahead and also closed my savings account I also stated that I will be going into the bank the following day to close out my checking account as well. I have been a long-standing member of with Bank of America and for a company to change its policies on its consumers without notifying them is wrong and also unprofessional. A savings account should not have fees or conditions as its name is stated clearly as what it 's for savings, not being charged a monthly fee because I am not transferring a certain amount of dollar or maintaining a certain amount of dollar in that account.