JPMorgan Chase & Co. Credit Card Complaint

Payoff process

JPMorgan Chase & Co. Credit card department,

Payoff process Florida

Chase bank sent me a statement for the month of -, I have an auto draft of - paying to them on the - of each month. On the - - I wrote a check in the amount of - to pay the entire bal which was shown owed. Chase recvd the check and processed on - -. On - - my account had a zero bal. On - - Chase charges my acct - for intrest, which I was told by one of their Manager tonite that they charge intrest a month in advance. How can a person pay off a credit acct and then 3 days later the company charges intrest on a - bal acct? If you recv a statement and there is a balance shown and you write a check for that amount ... How can Chase charge intrest on a paid off acct? I was lucky I went and looked at the acct, if I had n't they would 've changed me intrest then a late fee then it would 've made it to my Credit Beaurea shown that I was late.

JPMorgan Chase & Co. customer in Florida
Sep 15, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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