Citibank Debt Collection Complaint

Credit card Disclosure verification of debt not disclosed as an attempt to collect

Citibank Debt collection department,

Credit card Disclosure verification of debt Not disclosed as an attempt to collect Colorado

On -/-/2016 I contacted - - - to pay a debt a settled amount of debt owed. All there communications to me was either a California address or - Colorado. I was hesitate to give my banking account number and routing number so I told the gentleman I would pay it with credit card. Once payment was approved a foreign transaction fee of $150.00 was attached. I feel that the company should have told me the charge was coming out of - - but that information was not revealed to me at the time. I am aware that the credit card company charges this fee but had - - informed me correctly I would have used other options to pay them.

Citibank customer in Colorado
Sep 14, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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