TCF National Bank Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

TCF National Bank Bank account or service department,

Checking account Problems caused by my funds being low Illinois

A charge from - - was incorrectly billed to my account in the amount of $160.00. Several other charges came in the same day and TCF has their computer program work so that it processes charges from largest to smallest. This results in TCF being able to charge the most overdraft fees. This resulted in subsequent days items also creating overdrafts. See attachment.

TCF National Bank customer in Illinois
Sep 14, 2016

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3TCF National BankComplaint HistoryComplaints3/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20164/20167/201610/20161/20173/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TCF National BankProblems caused by my funds being low21.9%67.0%0.5%9.8%0.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low2.6%46.2%41.1%2.9%3.4%3.1%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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