GLA Collection Company, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) False statements or representation attempted to collect wrong amount

GLA Collection Company, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount Kentucky

- - - - ( - - - ) -, KY has billed me just over - dollars ( the amount changes based on whom you speak to ) for an ultra sound they conducted on me at my Doctors request on - -, 2015. At the time of service I paid my required co-pay. The Insurance company paid them approx. - dollars less than the hospital wanted. It seems the hospital is trying to bill me the difference and has sent it to a collection agency called GLA collection ( - - - -, KY - ). I have made payment arrangements with the collection company, but after investigating this I have learned that they are billing me for the difference. No one at the hospital told me that my insurance would not cover all the procedure. They took my copay and they took the insurance companies money for payment. Payment was given to them, and they do not have the right to collect more money, after agreeing to take the money given by insurance and me.

GLA Collection Company, Inc. customer in Kentucky
Sep 13, 2016

* Source: CFPB Complaint Database

GLA Collection Company, Inc. response to complaint:
Closed with explanation

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