Wells Fargo & Company Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Wells Fargo & Company Bank account or service department,

Checking account Problems caused by my funds being low Texas

I had an ACH automatic payment that appeared on my account on Monday -/-/2016 in the amount of $450.00. When I checked my account that transaction had NOT posted to my account and was pending. I went to the bank and made a CASH deposit to cover the check. Both would have posted during the nightly update. I talked to two different employees and recorded two different answers. The supervisor I spoke with was - - who would not give her ID number. As you can see by the attached picture I have a $0.00 balance which included the $450.00 deposit. This is with ALL pending items.

Wells Fargo & Company customer in Texas
Sep 13, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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