Citibank Debt Collection Complaint

Credit card Communication tactics frequent or repeated calls

Citibank Debt collection department,

Credit card Communication tactics Frequent or repeated calls Florida

Please refer to your compliant number - concerning, among other offenses, harassing robocalls asking for the card holder to establish an automatic charge to our bank account. All facts described in that complaint remain the same. CITI has developed some method for circumventing the call lock on their number. The credit card account was never activated therefore and the balance consists of disputed transactions and accrued interest which were reported to CITI on -/-/16 as soon as the transaction were discovered. The balance is not a legal debt and the account was never accepted or established by the named card holder. Therefore, there exists no legal basis for the debt and thus no basis for the harassing calls. In addition, circumventing our call blocking system demonstrates a pattern of harassment. PLEASE CORRECT THE LAST - OF THE SSN ON THE ORIGINAL COMPLIANT. IT SHOULD BE - INSTEAD OF -.

Citibank customer in Florida
Sep 13, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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