U.S. Bancorp Credit Card Complaint

Delinquent account

U.S. Bancorp Credit card department,

Delinquent account Nevada

I had a Fidelity - issued by - - -. It was closed out with a balance -/-/-. I was making payments faithfully since then. Fidelity then closed out their agreement with - - - -/-/-. I received no notice of this. The account was sold to Elan Financial Services -/-/-. They claim to have called me repeatedly regarding the overdue amount, but my cell phone records indicate no such calls or voice mails received. I also never received any letters from them stating they would report me as delinquent to the credit bureaus. As of today, a " 60 day past due '' indicator showed up on all - credit reports. In violation of the FRCA, I was never notified of any past due amount, nor their intent to report the deliquency to the bureaus. I travel for a living and need to be able to rent cars. While I know you can use a debit card for this purpose, it 's harder.

U.S. Bancorp customer in Nevada
Sep 13, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints5/20126/20122/20133/20134/20135/20139/201310/201311/201312/20132/20143/20145/20146/20147/20148/201411/201412/20143/20155/20156/20157/20158/20159/201511/20151/20163/20164/20168/20169/201611/201612/20162/20173/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpDelinquent account75.9%7.4%16.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDelinquent account0.1%16.5%2.1%0.9%0.9%14.0%64.9%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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