Capital One Credit Card Complaint

Billing disputes

Capital One Credit card department,

Billing disputes Florida

I HAVE A CREDIT CARD WITH CAPITAL ONE. THE MONTHLY PAYMENT IS DUE ON THE - OF THE MONTH. ATTACHED IS A COPY OF THIS MONTH 'S BILL. I PAID MY BILL LAST NITE - - AT -. CAPITAL ONE HAS INDICATED THAT MY PAYMENT WAS LATE AND THAT I WILL BE CHARGED $36.00 AS A LATE PAYMENT FEE. IF MY PAYMENT IS DUE ON THE - AND I PAID ON THE -, WHY AM I BEING CHARGED A LATE FEE. WHEN I CONTATED CAPITAL ONE, THEY SAID IT WAS BECAUSE MY PAYMENT WAS NOT SENT BEFORE -. NOWHERE ON THE STATEMENT DOES IT SAY ANYHING ABOUT THAT. PLEASE HELP.

Capital One customer in Florida
Sep 11, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with monetary relief

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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