SunTrust Banks, Inc. Bank Account Or Service Complaint

Checking account Using a debit or ATM card

SunTrust Banks, Inc. Bank account or service department,

Checking account Using a debit or ATM card North Carolina

-/-/2016, I filed a dispute for a charge against my checking account. This dispute was against -. I filed the dispute because - which offers website design and hosting service, removed my website from the Internet and did so without giving me prior notice or an explanation. I pre-paid $33.00 for the service to be used for my business and as a result of my website being down for two weeks, suffered serious losses. My clients, sponsors and donors rely on my website for information, resources, etc and no business was able to be conducted during the time frame that my website was down. As of today, I have no idea why my website was taken down. I have asked Suntrust Bank to issue a refund for a service which I did not receive in accordance with the terms and conditions provided by -. It has been 90 days and no action has been taken on this dispute.

SunTrust Banks, Inc. customer in North Carolina
Sep 10, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

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