Sallie Mae Student Loan Complaint

Non-federal student loan Getting a loan qualify for a better loan than offered

Sallie Mae Student loan department,

Non-federal student loan Getting a loan Qualify for a better loan than offered New York

After many calls and letters I still am yet to find out the variables used in determining the interest rate Sallie Mae offered. Under truth in lending, there must be some obligation, after receiving all my personal information and processing a loan request, that they provide me with the details as to how the interest rate offered was determined. With a cosigner - score of -Sallie Mae offered - a loan at anywhere from 8.37 % to 10.875 %!! There is nobody at Sallie Mae who can explain how this interest rate that was offered is calculated, just that it 's non negotioable. Then they are guilty of false advertising since they advertise the following rates : Variable interest rates from 2.50 % APR to 9.59 % APR3 Fixed interest rates from 5.74 % APR to 11.85 % APR- If they are offering - a rate only slightly lower than their highest rates available, with a cosigner with an excellent rating that is agreeing if - defaults to be responsible for the loan, than there is something that does n't add up.

Sallie Mae customer in New York
Sep 09, 2016

* Source: CFPB Complaint Database

Sallie Mae response to complaint:
Closed with explanation

Consumer disputes how Sallie Mae handled their complaint

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