Ditech Financial LLC Mortgage Complaint

Ditech Financial LLC Mortgage department,

Conventional fixed mortgage Settlement process and costs Massachusetts

We fell behind in our mortgage with Greentree Servicing, and received notice that they were planning to foreclose. We talked to them and were told that they would send us a plan whereby we would make 3 consecutive monthly payments, on time, and then our mortgage would be reinstated. We received a - - page booklet shortly after that and proceeded to comply with it 's terms. Per the instructions, at the end of the 3 months we submitted the pages they enclosed in that booklet, the ones that required notarized signatures, and awaited results.


one. We called them and after much transferring, supposedly reached their credit payment department whereupon we were asked why we had signed the new mortgage papers if we did n't like the interest rate. When I explained that we returned the papers, as directed, under the impression that the mortgage would be reinstated, not re-written, we were told that as far as they were concerned it was a done deal and we had no further redress. We called an attorney and was told that we 'd be better off going through our state 's Attorney General 's office for consumer protection. We called that office and were told to get an attorney. Home health issues erupted at that time and we lost track of this. Your recent settlement with Greentree has prompted this complaint.