Specialized Loan Servicing LLC Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Specialized Loan Servicing LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

SLS - - - - - - -, - CA - Short Sale package was submitted -/-/16. We called SLS and they told us they would not review for a short sale due to the sale date on - being within 30 days of receipt of the short sale package. The auction was then postponed to -. The rep I spoke to today said they would not review for a short sale due to the package being received within 38 days of the sale date. There are 37 days between - when the package was submitted to the new auction date of -. Yes - it was 30 days at first, then it was changed to 38 days. Coincidence? I think not ... .. It is obvious they have been trained to lie and deceive. Does the investor even know they received a short sale package? Is this evidence of SLS postponing a foreclosure date simply to defraud the investor out of further servicing fees? We have another file with SLS that they are doing the same thing on. It is very apparent this is a pattern of behavior for SLS, and they have no intention of working on any of their short sale files.

Specialized Loan Servicing LLC customer in California
Sep 08, 2016

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

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