Synchrony Financial Credit Card Complaint

Unsolicited issuance of credit card

Synchrony Financial Credit card department,

Unsolicited issuance of credit card Florida

- - - - - - -, - - - -, - Synchrony Bank/Care Credit ATTN : Fraud Department/- , - - - Care Credit : - To Whom it May Concern This letter is a follow-up to my phone call on - -, -. Your Fraud Representative - was very helpful with my account. Thank you for listening to me when I contacted Synchrony by phone - for the second time - and putting my account on hold - while you investigate this man and his company. I believe that I am a victim of identity theft and or fraud from the organization below. - - -, Marketing Director - - - - - - - - -, - - - -, - - - Other Info : - The - - - - - - - - - - - - -/-/- - I visited to - - - - - - to


he could make it work for me - he has ways to make it work. - - asked for my name and address and then wanted my license to " verify '' my name and address. He then filled out some paperwork. He never told me the of the cost - or that tuition was involved - and to this day I have never been told the cost of the program. When he gave me my license back he implied that I might qualify for a scholarship/award. -/-/- - - - called me at -, the store I manage on - - - - in -, - and implied that I qualified for a scholarship/award and that - had only one opening left. He insisted on coming into my store to secure my getting into the class. I told - - not to come to my place of employment but he insisted because - there was only one spot left in the class - and that time was running out - and I would not quality for the scholarship if he did not come that day. He arrived at - and spent close to three hours in the store and at which time he requested my drivers license and had me sign one paper to have a chance of getting the award/scholarship and to get into the program. I do not remember giving - - my social security number. - - did not provide me any copies of the paperwork he had me sign. -/-/- - Now I am under the impression that I have qualified for the scholarship/award program for the dental assistant program so I begin to attend classes. - - never disclosed to me that I would have to pay tuition and he never disclosed how much tuition would cost - or that he taken out credit in my name and without my permission. I continued to attend classes not knowing that he had taken out a Care Credit Card/Synchrony account. -/-/- - I called Care Credit and told the customer service representative that I did not apply for this credit card and did not know how they got my name and I was told by that representative to continue to " make the monthly payments '' and that the problem would be resolved. -/-/- - I called Synchrony and spoke to - in your Fraud Department - he was very helpful. He confirmed my phone call on - -, -, confirming that I did not open this credit card and noted it on my record. He took all the information and opened a fraud investigation and told me everything was on hold I got further paperwork from Synchrony. -/-/- - I contacted The Attorney General of - - their office has requested the paperwork that Synchrony Bank and - have from me. I have not been able to get thes

Synchrony Financial customer in Florida
Sep 06, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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