Synchrony Financial Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt was discharged in bankruptcy

Synchrony Financial Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt was discharged in bankruptcy Illinois

I have an account with Synchrony bank/JCP that was CLOSED and DISCHARGED through bankruptcy since -/-/2011.. I tried to contact Synchrony bank twice via letter to remove it from my credit report since it was already discharged but they refused to remove it.

Synchrony Financial customer in Illinois
Sep 01, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

Consumer disputes how Synchrony Financial handled their complaint

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How Synchrony Financial handles Cont'd attempts collect debt not owed complaints

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints5/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialCont'd attempts collect debt not owed67.4%11.6%20.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed5.0%73.1%1.4%18.3%0.7%1.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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