Barclays PLC Credit Card Complaint

Transaction issue

Barclays PLC Credit card department,

Transaction issue Arizona

I closed my Barclay 's Bank - in - of -. In - - they permitted a recurring charge to post to this closed account. I have refused to pay the charged amount on the simple premise that the day I closed the account was the day I no longer was in agreement with the terms of service. Since I am no longer in agreement with the term of service, I am under no obligation to pay a change that was permitted to post 6 months after account closure. Barclay 's failure to rectify their mistake has now escalated to the credit reporting agencies and is impacting my previously pristine credit rating.

Barclays PLC customer in Arizona
Aug 30, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints3/20165/20166/20167/20168/20169/201610/201611/201612/20161/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCTransaction issue44.4%50.0%5.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTransaction issue0.1%5.4%3.9%3.8%0.7%26.8%58.9%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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