U.S. Bancorp Credit Card Complaint

U.S. Bancorp Credit card department,

Transaction issue Oregon

I have a credit card with online bill pay through Fidelity. About a month ago, I set up an electronic funds transfer ( EFT ) connecting my - - checking account with my Fidelity account so that I would be able to take funds from - - to pay my Fidelity credit card bill. When I tried to pay my credit card bill balance on -/-/-, I received an email from -, the company that processes payments made through Fidelity 's online bill pay, I was told that there were insufficient funds in the - - account ; however, my account had nearly $9000.00 and the bill was for $860.00. There have been no record that Fidelity or - ever tried to withdraw any money out of my - - account. Meanwhile, - continues to send me threatening messages that I owe them money. I spoke with representatives from Fidelity, - and - - simultaneously on the phone and they all blamed each other. On -/-/-, I spoke with - with - - who said he 'd call me back in 24 hours. He did not. On -/-/-, I spoke with -, who said that a manager would call me back within - hours but was unwilling to resolve my problem. Fidelity has been nothing but unprofessional and unscrupulous throughout the entirety of this transaction.