Valentine and Kebartas, Inc. Debt Collection Complaint

Valentine and Kebartas, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Communication tactics Frequent or repeated calls Arizona

I switched phone companies to save money and avoid the inconsistent information I was getting from - 's employees. The new phone company advised they would pay off the final amount owed for the phone ( approximately - ) but when they gave me the money for the final payment they failed to tell me that they used part of the money on my new phone. Therefore, they led me to believe that I would owe nothing, when in fact I now needed $190.00 to pay to - the first phone company. This collector ( for - ) has continuously placed calls to me at all hours of the day. They usually call at least twice but usually about four to five times in a day. I have already received final bills from - itself ( and only switched phones a few months ago ), as well as another letter from a collector explaining its collecting a debt. But they continue to place calls all day to me despite the fact it is receiving payments and was told incorrect information by both companies from the beginning.