SunTrust Banks, Inc. Bank Account Or Service Complaint

Checking account Using a debit or ATM card

SunTrust Banks, Inc. Bank account or service department,

Checking account Using a debit or ATM card North Carolina

On -/-/2016, I submitted a dispute with Suntrust Bank in the amount of $33.00. The dispute was against an authorized payment to - and for signing up for website services. On approximately -/-/2016, my business website was abruptly shut down and taken offline by -. I never received any prior notice or warning that my website would be deactivated and this occurred after I had made a monthly recurring payment of $9.00 and the initial set up fee of $33.00. - breached the terms of the agreement between itself and I in shutting down my website. My business suffered as a result of my website shutting down. Therefore, I filed a dispute with Suntrust Bank for the return of my money. Suntrust Bank has neither taken any action on my dispute nor provided feedback to me. It has been more than 90 days and I have no idea what the status of this dispute is.

SunTrust Banks, Inc. customer in North Carolina
Aug 19, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

Consumer disputes how SunTrust Banks, Inc. handled their complaint

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