Loan Care Mortgage Complaint

FHA mortgage Settlement process and costs

Loan Care Mortgage department,

FHA mortgage Settlement process and costs Florida

On - - - my home was flooded during hurricane - and and was not livable and we were displaced. We contacted our insurance and got thing 's stared on - - .Working with Loan Care was a nightmare from the beginning the incompetence Communication and lack of organization was unbelievable .They lost parts of FA- Numerous times declined a contractor without letting me know WHY A month later when I called to find out what was happening? I was told that needed another contractor bid.I was rather upset sine my home was stilling in water moisture and mold and that they weted a month without informing me. Upset I bought Fans and Dehumidifiers to dry out my homeI called to find out about getting Reimburse I was told that I could n't place then in my home or be reimburse After months of lost & missed placed paperwork and no communication they told me they had sent $20.00 in - in - and they immediately over knighted a check that had we had that check in - we could have had our home dried much sooner The was to be signed by all parties and given to contractor as


having a choice or allowed to have a choice in who did the home repairs but had to sign a contract. I feel that what they put us through caused our home to be damaged even more than the flood had. This contractor was to be complted by - - yet inspection says 30 % complete and that contractor demolished more then needed and was given $40.00. Causing us to be in a situation they may cause loss of our home could not pay the mortgage this month for the first time. We have had to deplete our saving and now we are on our way to foreclosure.This was a flood not caused by Loan Care but because of them uor Life has been greatly affected -/-/- still have not got any paoper work I ask for.AND THERE IS MORE

Loan Care customer in Florida
Aug 18, 2016

* Source: CFPB Complaint Database

Loan Care response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more