Fidelity National Information Services, Inc. (FNIS) Debt Collection Complaint

Other (i.e. phone, health club, etc.) Disclosure verification of debt right to dispute notice not received

Fidelity National Information Services, Inc. (FNIS) Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Right to dispute notice not received Mississippi

Paid auto repair service with a check from my - credit card account on -/-/16. My check was accepted by the business. I received a written notice via mail from - on -/-/16 that the check had been denied. I contacted the auto repair business to settle the debt but was told that they had been paid. They referred me to Certegy check services along with a case number. I contacted Certegy and found out that my debt had been turn over to Complete Payment Recovery, a collection agent. I paid the debt including the $40.00 recovery fee. Certegy did not give me any notification of the payment denial or that the debt was being sent to a collection agent.

Fidelity National Information Services, Inc. (FNIS) customer in Mississippi
Aug 18, 2016

* Source: CFPB Complaint Database

Fidelity National Information Services, Inc. (FNIS) response to complaint:
Closed with explanation

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