Bank of America Mortgage Complaint

Home equity loan or line of credit Settlement process and costs

Bank of America Mortgage department,

Home equity loan or line of credit Settlement process and costs California

Dear Bank Of America I am requested assistance regarding HELOC from -. I have been trying to resolve matter for some time now. I faxed a request for copies of all withdraws ( checks/wire/other ) and payments ( checks/wire/other ) and or reference to confirm whom completed or received funds. to my knowledge I have not received a response Would you also confirm whom is the borrower. See transaction history a withdrawals up to - on -/-/- that was not authorized as well as - -/-/- - see all withdrawals It appears I was deceived, mislead regarding HELOC and did not understand and no one will answer questions for clarity. I did not agree to HELOC someone/entity withdrawing funds from account without my knowledge or approval.

Bank of America customer in California
Aug 17, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3Bank of AmericaComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/201701020304050Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bank of AmericaSettlement process and costs1.7%69.4%2.7%15.9%0.3%8.3%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs0.4%6.3%5.3%1.1%2.8%6.4%76.1%1.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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