Wells Fargo & Company Debt Collection Complaint

Other (i.e. phone, health club, etc.) Improper contact or sharing of info contacted me after i asked not to

Wells Fargo & Company Debt collection department,

Other (i.e. phone, health club, etc.) Improper contact or sharing of info Contacted me after I asked not to Georgia

Wells Fargo contacted my phone in attempts to bring my joint account with my husband up to date. I told them i was aware of the over drafted account but due to the sudden loss of my mother, i lacked funds to bring the account up to date in order to pay for her funeral. I told them not to contact me not my husband because i will bring the account up to date when my husband i returned home from her funeral and there was simply no need of a reminder. They responded and said okay and within the days they reached out to my husband several times and i finally answered the phone reiterating that i demanded you all not to contact us during our time of hardship, we were aware of our debts and when we had the money which would be next week, we would replinish the account. I am already emotionally distraught due to my mother 's passing and their constant harassment is not helping.

Wells Fargo & Company customer in Georgia
Aug 13, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with non-monetary relief

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