TCF National Bank Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

TCF National Bank Bank account or service department,

Other bank product/service Account opening, closing, or management Illinois

I have been denied a home modification twice once when I lost my job now again asking for a reduction in my interest rate I have been paying the mortgage at 6.39 % since -/-/- I lost my job in - it was for a - dealership that was cancelled by -. At that time I asked TCF bank for help but was refused I have been taking on loans to pay my mortgage payments since -. I tried to get refinanced but with my home being depreciated from a value of - in - by - appraisal to in the area of - now no bank will finance me without coming up with - I have been told. I do not have that kind of money. They are charging me 6.392 % for the home mortgage and 5.23 % on the home equity loan. They again refuse to lower my interest. If it had been a government loan I would not have a problem with refinancing my home. I have paid every payment on time for the last 15-16 years. I have just turned - just had - - this year have to borrow more money to pay them. May not have a job much longer yet they still denied me saying no hardship exist.

TCF National Bank customer in Illinois
Aug 09, 2016

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3TCF National BankComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201512/20153/20164/20165/20166/20167/20168/20169/201610/201612/20163/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TCF National BankAccount opening, closing, or management57.4%27.8%4.9%5.4%4.5%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management3.7%66.2%15.8%8.6%1.8%3.3%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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