TD Bank US Holding Company Credit Card Complaint

Payoff process

TD Bank US Holding Company Credit card department,

Payoff process Florida

I got a credit card from Target to avail of the retailer 's discount for 5 % off. I then went online to set up my account and set up automatic payments using their website, specifically because I was going to be travelling out of the country with limited access to emails. Unfortunately, I did not take any screenshots of this ( which I should have ). I was out on a long international vacation and when I came back and checked my mail, I saw that the account was overdue and I had to pay late fees and interest charges. I work in technology, so I 'm pretty confident that that I set up the automatic payment according to instructions on the website. I strongly suspect that Target is doing something devious so that they can charge late/interest fees.

TD Bank US Holding Company customer in Florida
Aug 09, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3TD Bank US Holding CompanyComplaint HistoryComplaints12/20153/20168/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TD Bank US Holding CompanyPayoff process33.3%33.3%33.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AveragePayoff process0.7%57.5%23.4%7.5%4.7%5.9%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau

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