Citibank Debt Collection Complaint

Credit card Communication tactics used obscene/profane/abusive language

Citibank Debt collection department,

Credit card Communication tactics Used obscene/profane/abusive language Florida

I received a call from - - - or as they call themselves -. I was told that I have to pay my Citibank Bill immediately or they will pad lock my front door and the sheriff will be coming to arrest me. I then called one of their offices, and spoke to a - - who claimed to be the COO. He became belligerent and cussed at me. He told me that is why I am in collections because I am a loser. My - year old daughter heard this as the call was on speaker phone. She started crying and asked why this mean man was calling you a loser Mommy.

Citibank customer in Florida
Aug 04, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
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