Amex Credit Card Complaint

Other

Amex Credit card department,

Florida

I have had an account with American Express since 1987, but American Express refuses to report this to the credit bureaus. Instead they continue to report my car as a new account even though my America Express account shows me a member since 1987. American Express NEEDS to correctly report my account start date to ALL three bureaus with the 1987 date.

Amex customer in Florida
Aug 04, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Consumer disputes how Amex handled their complaint

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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