BBVA Compass Bank Account Or Service Complaint

BBVA Compass Bank account or service department,

Savings account Account opening, closing, or management New Jersey

I transferred $ - into a online bank called BBVA Compass, because they promised me a rate of 1.10 %, after three months they knocked down my interest rate to .4 %, which I feel like was a scam to get my money into their account. So I called to transfer my money out and close my account. They told me I can not wire that much out of my account at one shot, the most I can transfer out is $ - at a time and they charge a fee each time. They said I can go to a branch to get a bank check but they have no branches in NJ. They had no problem accepting my $ - in one shot but now have a problem with me transferring it out. This bank sounds like a scam and I am very scared, Please help!!!