Barclays PLC Credit Card Complaint

Transaction issue

Barclays PLC Credit card department,

Transaction issue New York

I was late on a payment and could not use my card. I made a payment and still could not use my card. Called customer service and they said I could use it once the payment cleared. That would take 24 hours. I still could n't use my card.

Barclays PLC customer in New York
Jul 28, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with monetary relief

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How Barclays PLC handles Transaction issue complaints

Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints3/20165/20166/20167/20168/20169/201610/201611/201612/20161/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCTransaction issue44.4%50.0%5.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTransaction issue0.1%5.4%3.9%3.8%0.7%26.8%58.9%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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