Higher Education Student Assistance Authority (HESAA) Student Loan Complaint

Non-federal student loan Can't repay my loan can't get flexible payment options

Higher Education Student Assistance Authority (HESAA) Student loan department,

Non-federal student loan Can't repay my loan Can't get flexible payment options New Jersey

This loan defaulted at a time when I was still in deferment in all other student loans. The company was impossible to communicate with and instead put my loan into default and his since issued a judgment. Every other student loan I have is current.

Higher Education Student Assistance Authority (HESAA) customer in New Jersey
Jul 28, 2016

* Source: CFPB Complaint Database

Higher Education Student Assistance Authority (HESAA) response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Higher Education Student Assistance Authority (HESAA)Complaint HistoryComplaints2/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20159/201511/201512/20154/20166/20167/20168/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Higher Education Student Assistance Authority(HESAA)Higher Education Student Assistance Authority (HESAA)Can't repay my loan2.2%88.9%2.2%6.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCan't repay my loan0.1%5.2%0.4%4.8%88.5%1.1%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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