Capital One Credit Card Complaint

Identity theft / Fraud / Embezzlement

Capital One Credit card department,

Identity theft / Fraud / Embezzlement Tennessee

I received a Capital One Platinum Mastercard in the mail with all the usual verbiage about privacy terms of use, etc. on - -, 2016. I have never requested a card from Capital One and do not want this one. A day later, on - -, I received a badly printed letter advising me that a fraudulent account was opened in my name and that I needed to call and verify if it was me because I might be a victim of identity theft. This letter contained the last - digits of the card number and my name, which was misspelled. Upon receiving the letter, I did a search on the phone number listed and discovered that it was a common scam. I have not activated the card but I am concerned someone is trying to use my personal information to open accounts in my name.

Capital One customer in Tennessee
Jul 25, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with non-monetary relief

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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