Medical Cont'd attempts collect debt not owed debt was paid
Continental Credit Control Debt collection department,
Medical Cont'd attempts collect debt not owed Debt was paid California
On - -, -, I had a - at a facility calling themselves - - ( located in -, California ). Prior to undertaking this medical procedure, I was informed that my total out-of-pocket cost would be $120.00. I agreed to pay this amount and was charged the same following the completion of the procedure, which I promptly paid in full using an - - card issued in my name. On - -, -, I was contacted by an organization calling themselves - - ( also based in -, California ) that claimed I owed $350.00 for the aforementioned medical procedure and that no payment had been received either on the day of the procedure or in the subsequent four months. After several attempts ( by mail and phone ) to contact this organization went unanswered, I was finally able to speak with a representative of this organization at length in - - and it was agreed by both parties that my payment of $120.00 on - -, - had fulfilled any financial obligation that I had with - - and that there would be no further attempts to collect the non-existent debt of $350.00. And, after not receiving any further notices from - - for over 15 months, I assumed that the dispute had been resolved and the case closed. However, on - -, -, I received a notice from an organization calling themselves Continental Credit Control ( based in - -, California ) in attempt to collect $400.00 ( or the original $350.00 debt plus interest of $59.00 ). At the time of writing this correspondence, over 20 months have passed since the medical procedure in question was performed and I am somewhat perplexed as to why I am still being contacted concerning a debt which I do not owe and would like to be assured that a final and binding resolution to this dispute can be achieved within the next few months.
Continental Credit Control customer in California
Jul 25, 2016
* Source: CFPB Complaint Database
Continental Credit Control response to complaint:
Closed with explanation
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