Continental Credit Control Issue Resolution

Resources for resolving common issues with Continental Credit Control products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Continental Credit Control and work to get a response. After your complaint is forwarded, Continental Credit Control has 15 days to respond to you and the CFPB. Continental Credit Control is expected to close all but the most complicated complaints within 60 days.

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New Continental Credit Control Consumer Complaints


Continental Credit Control Debt collection disclosure verification of debt not given enough info to verify debt

March 6, 2017 - Continental Credit Control claims that the creditor they are representing, - - - -, has placed my account with them for collection. They claim their records reflect that this debt is unpaid and due. I contacted - - - - billing and they have no record of this bill - it was from 7 years ago. They have no record of ever trying to collect on this bill. My health insurance at that time, - - -, also has no record of this bill. There is no proof that this bill exists, and no proof that if it did exist, that in the last 7 years, - - - - did not write it off...

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Continental Credit Control Debt collection cont'd attempts collect debt not owed debt was paid

July 25, 2016 - On - -, -, I had a - at a facility calling themselves - - ( located in -, California ). Prior to undertaking this medical procedure, I was informed that my total out-of-pocket cost would be $120.00. I agreed to pay this amount and was charged the same following the completion of the procedure, which I promptly paid in full using an - - card issued in my name. On - -, -, I was contacted by an organization calling themselves - - ( also based in -, California ) that claimed I owed $350.00 for the aforementioned medical procedure and that no payment...

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Continental Credit Control Debt collection cont'd attempts collect debt not owed debt is not mine

June 21, 2016 - This is not my debt, if it was I would have paid it....

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Continental Credit Control Debt collection cont'd attempts collect debt not owed debt was paid

June 16, 2016 - First of all, it 's not a debt. I do n't owe anything to - - - ; however, Continental Credit Ctrl reported this on my credit report with -. I did have - but everything was paid in full. I even went to my online account and it shows $0.00 balance. I do n't know how they got this incorrect information and it 's very frustrating. Please help ...

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Continental Credit Control Debt collection disclosure verification of debt not given enough info to verify debt

January 22, 2016 - I received a notice from Continental Credit Control stating that I owed money for medical services. I promptly wrote back stating that I denied this debt, and asked them to provide me billing statements, when they obtained this debt, an itemized statement, did they bill my insurance, etc. I wrote to them twice. I did not receive the information I asked for. Instead I only received something that looks like billing codes from the doctor 's office. I then received a notice from Continental Credit Control that they were going to report this debt on my credit report. I think they have a duty to pr...

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Continental Credit Control Debt collection cont'd attempts collect debt not owed debt is not mine

January 12, 2016 - This is a debt owed by a previous husband who did not reside with me at time debt was incurred. This agency has been informed of this by my attorney and has changed the name on the debt to mine. I thought this was resolved over a year ago but suddenly they are calling again and have just recently began sending demands in my name. The address with the original debtor is not even my address. ...

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Continental Credit Control Debt collection cont'd attempts collect debt not owed debt is not mine

December 4, 2015 - This is the letter - wrote that says I do not own the bill because is was not turned into the insurance company in time by the doctors staff / - - / - / --. On -/-/- - pended the claim for - - for x-rays performed at - - - for additional information. The additional information we were requesting was in reference to pre- existing condition. This information was sent to the customer since - - - was not the ordering provider and would not be able to provide this information. Since we are showing that this information was never received from th...

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Continental Credit Control Debt collection disclosure verification of debt right to dispute notice not received

November 28, 2015 - Violation HIPPA, PHI and California 's Medical Privacy StatuesIn reference to account # -Please be advised that under Federal Statutes the Fair Credit Reporting Act, ( 15 U.S.C. 1681 et seq ) and California 's Consumer Credit Statutes, you may be held liable for the following actions ( a ) Duty of furnishers of information to provide accurate information. ( 1 ) Prohibition. ( A ) Reporting information with actual knowledge of errors. A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or consciously avoids knowing that the i...

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Continental Credit Control Debt collection communication tactics threatened to take legal action

November 18, 2015 - This is the second time that - - - - - - - - -, CA -, ( -, - or fax - ) has enlisted Contintenal Credit Control ( CCC ) to pursue payment from me without ever providing a bill to indicating payment was needed in either case. My credit score is over - ( in top - % of Americans ) this does not happen without conscientious attention to - bills. I am about to pursue a loan to fund my portion of an assessment on my condominium and if my credit is harmed due to - malfeasance, I will seek potent remedies. Please help. ...

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Continental Credit Control Debt collection disclosure verification of debt not given enough info to verify debt

November 4, 2015 - Continental Credit Control ; - -. - -, - -, CA - Phone - ( - - -Continental Credit Control was contacted in good faith to resolve only - outstanding medical bill that consumer was aware of. Several phone calls and a voicemail were made to reach them. Upon contacting - - and - - it was it is policy not to send notices or call in regards to updating consumer of more than - acount outstanding. To quote, '' We do n't have to send you anything, you could have called. '' When asked how a consumer is supposed to be aware that several accounts exist w...

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