ERC Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

ERC Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid California

I have been repeatedly contacted by ERC. Every time that I have spoken to ERC, I have verified with them that the debt is not mine, the information that they have in their files is incorrect and the social security number that they have is not mine. They have assured me each and every time that I have spoken to them that they will take this out of their system and that I am not responsible for the debt. In -, my identity was stolen and I have subsequently been having to file Security Alerts with all - Credit reporting bureaus, as well as file police reports and FTC complaints. I have been repeatedly disputing the ERC Collections account. This is not my accounts.


In fact, The information that ERC has is inaccurate, the social security number used is not mine and ERC has confirmed it is not my social security. However, that being said, ERC reported this debt to all - credit reporting agencies after I repeatedly told them that is was not my debt. I contacted ERC on - and spoke to the Office of the President and asked them how they can report this to all - credit bureaus when I have repeatedly disputed this debt and informed them that the social security number they have for this debt is not mine. They then said that they do not need a social security number to file against my credit. I then stated that I have been disputing this debt and as such was informed by ERC that they would be removing it from their files, which they never did. After speaking to ERC on -, the Office of the President said that they would be removing it from the credit reports, but they have not done so.

ERC customer in California
Jul 14, 2016

* Source: CFPB Complaint Database

ERC response to complaint:
Closed with non-monetary relief

Consumer disputes how ERC handled their complaint

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Contact ERC

https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
[email protected]
8014 Bayberry Rd 
Jacksonville FL 32256

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