Barclays PLC Credit Card Complaint

Late fee

Barclays PLC Credit card department,

Late fee Illinois

For the last four months I have been hit with a late fee of - on my due date which is the - of each month. I have contacted the company and waived - fee and stated that the are unable to waive another -. I have had this card for 2 yrs now and I usally pay the balance in full on my due date.

Barclays PLC customer in Illinois
Jul 13, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

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How Barclays PLC handles Late fee complaints

Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints2/20163/20165/20167/20168/201610/201611/201612/20161/20172/20173/20170123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCLate fee42.1%57.9%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLate fee0.0%3.0%2.8%7.6%0.6%52.7%32.9%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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