Experian Credit Reporting Complaint

Experian Credit reporting department,

Credit monitoring or identity protection Billing dispute New York

I am -. I recently obtained a program for my phone which makes it possible for me to see my - bank statements. When I checked them I saw that my balance was lower than it should have been and I went to - - to ask them to investigate. I found out that Experian has been deducting fees from my account since - 2011 every month, but I never signed up for any service with Experian. The bank found the charges were unauthorized and refunded three months of the charges, but said they could not go back further. I contacted Experian and they claim that I signed up for a free trial and never cancelled, but I never signed up for any trial. They are refusing to refund me the charges. I did not discover the fraud earlier because I was unable to review my bank statements because I am -. Since I did not receive any statements or services from Experian, I had no idea someone opened an account in my name.