NetSpend Corporation, a TSYS Company Prepaid Card Complaint

Transit card Unauthorized transactions/trans. issues

NetSpend Corporation, a TSYS Company Prepaid card department,

Transit card Unauthorized transactions/trans. issues Iowa

Western Union Prepaid - -, has extended my dispute to - calender days, which I know is illegal by federal regulation -, in the process of dispute, is it required that a financial institution resolve all disputes between - and -, then 30 days, but only after not being able to find what they are looking for. Then by law, they are required to give a decision after 30 days. And if the evidence doesnt give either way, then they are required to send a letter, stating that it was unfounded due to insufficient information. - calender days to make a decision, I do n't think so.

NetSpend Corporation, a TSYS Company customer in Iowa
Jul 11, 2016

* Source: CFPB Complaint Database

NetSpend Corporation, a TSYS Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3NetSpend Corporation, a TSYS CompanyComplaint HistoryComplaints10/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20163/20166/20167/20168/20169/201610/20161/20172/20170102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NetSpend Corporation, a TSYS CompanyUnauthorized transactions/trans. issues1.7%86.2%8.6%3.4%ClosedClosed with explanationClosed with monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnauthorized transactions/trans. issues0.3%3.2%0.1%25.0%48.3%23.0%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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