Bank of America Credit Card Complaint

Transaction issue

Bank of America Credit card department,

Transaction issue New York

On - -, I completed a - transaction with my credit card knowing that the pound to dollar exchange rate fell to - after the - vote. The transaction was executed by University - on the - and posted by Bank of America on the -. Bank of America charged me $7100.00 for the transaction which translates to an exchange rate of -. The difference in rates led to me being overcharged $330.00 on the transaction. Even if you use the exchange rate on the - ( posting date ) the difference is even higher. My credit card with B of A has a provision of no forex fees so the difference is not a fee ( I have done these before ). I was over charged at least $330.00 on a single transaction. I have attached documentation to support. Thank you, - -, - - -

Bank of America customer in New York
Jul 10, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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