U.S. Bancorp Prepaid card department,
Gift or merchant card Fraud or scam California
I bought - gift cards from - and I loaded each card with $500.00. When I tried to use all the cards, my transaction was declined. so I checked recent activity. I found all the purchase made on the - cards WERE NOT authorized by me. Further more I was out of country, and in - from -/-/2016-/-/2016 so any purchases on the gift card were not done by me.I called gift card issuer on -/-/2016. the operator told me the claim I filed with them on -/-/2016 WAS NOT TRACEABLE! I am very worried and there are a lot of victims like me reporting fraud online. This is not duplicate claim. This is my first time file complaint.I sent card issuer, US bank claim on -/-/2016. but they told me they could not find my case on -/-/2016!
U.S. Bancorp customer in California
Jul 10, 2016
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.usbank.com/ |
| Phone | (800) 872-2657 |
| andrew.cecere@usbank.com | |
| Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
| U.S. Bancorp | |
| U.S. Bancorp |
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