Sallie Mae Debt Collection Complaint

Non-federal student loan Communication tactics frequent or repeated calls

Sallie Mae Debt collection department,

Non-federal student loan Communication tactics Frequent or repeated calls California

I am co-signed on student loans with my brother-in-law. He is struggling to make the payments and I do not have the money to make the payments. I have told them this in the past and they start calling me shortly after - and repeatedly call me every hour all day.

Sallie Mae customer in California
Jul 08, 2016

* Source: CFPB Complaint Database

Sallie Mae response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Sallie MaeComplaint HistoryComplaints9/201310/201311/201312/20131/20142/20144/20145/20147/201412/20142/20153/20154/20155/20157/20159/201510/201511/201512/20155/20167/20168/201601234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Sallie MaeCommunication tactics71.4%7.1%17.9%3.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics4.2%71.5%1.6%20.3%0.3%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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