Atlanticus Services Corporation Consumer Loan Complaint

Installment loan Managing the loan or lease

Atlanticus Services Corporation Consumer Loan department,

Installment loan Managing the loan or lease Illinois

I made a payment to Fortiva services 1day too early for $270.00 on -/-/16 which I was finally told was in the previous months statement cycle. If I had made the payment on -/-/16 all would have been fine but there was no warning message on Fortivas website where I always make the electronic payments. My issue is at the time I was not aware of the statement cycle cutoff dates but Fortiva refuses to adjust the early payment to the next day which would 've made my account current. I had to pay them an additional $110.00 rounded out to $110.00 as suggested by the representative to bring my account " current ". My complaint is this is a trap laid by this lender if you are not aware of the statement cycle dates. My regular payment is $190.00 but I pay extra every month paying $270.00 to reduce the loan term and interest.

Atlanticus Services Corporation customer in Illinois
Jul 06, 2016

* Source: CFPB Complaint Database

Atlanticus Services Corporation response to complaint:
Closed

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